Appropriate Arrival Time: If this is your first visit, please arrive at least 30 minutes prior to your treatment to allow yourself time to check in, change your clothing, and relax in our lounge or sauna facilities. At a minimum, we recommend a warm shower and glass of water before your massage and request that you are ready to be greeted by your therapist 5-10 minutes before your scheduled appointment. **If a late arrival is unavoidable, please call to notify the spa when possible. Arriving late will simply limit the time for your treatment, as we must complete your service by the designated end-time in order to appropriately accommodate the next guest.
Treatment Selection: A full menu of treatment offerings is listed on the other side. If you feel you would like assistance in choosing a service, we recommend calling us. A discussion with us can often help you decide between specific types of treatments depending on whether your goal is simply relaxation or more therapeutic in nature. For health concerns or if you are pregnant, please be sure to notify our spa staff when booking your treatment. Our reservationists can offer guidance as to which treatments will be the most beneficial, and those that should be avoided due to physical limitations or sensitivity. The package times listed are estimates providing rest time & transition time between multiple treatments.
Gratuities: Our spa staff is dedicated to exceeding your expectations and creating a memorable spa experience. Gratuities for these efforts are greatly appreciated and can be either given directly to the staff member or extended at the front desk of the lodge and spa facility. Standard practice for excellent service ranges from 18-20% gratuity.
Payment: We accept all major credit cards and cash. Payment is requested at the end of your spa experience, prior to leaving the facility. Gift certificates for a specific dollar amount or treatments are available at the front desk. Age Minimum: Guests must be at least 16 years of age to experience a spa treatment or use spa facilities.